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Territory Logistics is a family owned business, we appreciate the support you give to local businesses.
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— FAQ
Frequently asked questions
01. What services do you offer?
We understand that you have a diverse range of business needs. That's why our team at Territory Logistics is dedicated to providing a wide variety of professional services that are tailored to meet your specific requirements. To discover more about what we can offer, simply click on the Services Tab above and find some examples of our exceptional and comprehensive service offerings.
However, if you do not find what you're looking for in the list, don't hesitate to reach out. Our team is always ready to assist and provide customized solutions to your unique business needs. All you have to do is pop us an email at info@territorylogistics.com.au, and we will be happy to help to the best of our capabilities. Trust us to help take your business to the next level.
02. Do you service Commercial or Domestic Households?
Although we specialize in servicing commercial businesses, we also love taking on new challenges. However, please note that we do not offer services for household items or smaller objects.
If you are a commercial client in need of assistance, we would be more than happy to discuss your options. Our team of experts is well-equipped to handle any challenges that may come our way.
We understand that every client's needs are unique, and we are committed to finding the best solution for you. With our top-notch services and experienced team, your commercial property will be in good hands.
Don't hesitate to reach out to us if you believe we can be of service to you. Let's discuss your options and find the perfect solution for your commercial needs.
03. Can you ship my vehicle?
We understand the need for efficient and specialised services when it comes to vehicle transport. As we do not move domestic items, this also includes private vehicles. We recomend you contact a specialised vehicle transport company. These companies have the necessary knowledge and experience in this field, making them the most suitable option for your vehicle transporting needs.
We do note that we can move Commercial vehicles and equipment of all shapes and sizes. Simply email us at info@territorylogistics.com.au or go to the Booking Button, to contact us.
If you require any further assistance, we would be more than happy to recommend specific providers. Our goal is to ensure our clients receive the best and most reliable transportation services, and we believe working with the right companies is crucial in achieving this goal.
04. Is package size important?
At our company, we strive for professionalism and customer satisfaction in every aspect of our work. This includes determining the most effective and efficient way to move your items, as well as designing cost-effective solutions for your unique needs. In order to provide you with the best possible service, we request that you provide us with all pertinent information regarding your package, including its contents and dimensions.
Our team of experts will handle your package with the utmost care and diligence, ensuring that it is delivered safely and on time. Trust us to handle your shipping needs with the utmost professionalism and expertise.
05. What is a packing list?
A comprehensive packing list is essential for us to effectively handle your items. Each package, be it a box, pallet, or any other form, will be itemized in detail, including weights, measurements, and a thorough list of its contents. This meticulous compilation is not only for our records, but it also ensures a smooth and hassle-free move.
Without this crucial information, we regrettably won't be able to accommodate your items. So, do ensure to provide us with a complete and accurate packing list.
06. What is cutoff time?
Our team is here to help you with our professional services. Whether you have a query or require assistance, we are available to support you. Get in touch with us using the contact information provided, including our email - info@territorylogistics.com.au or through the Booking Button. We will then be able to advise a timeframe for any movements.
Rest assured, we will promptly respond to your message and work towards finding the best solutions for your business.